In the case you would need to return an item to our shop for reasons such as damaged goods, defects...etc. please contact us through the contact
page within one week after receipt of goods. I will correspond as soon as possible. Please note that we may ask you to send photos of
the damaged or defective product you received so that we can improve the quality of the product in future. We greatly appreciate for your support.
Please understand that we cannot accept any returns that are not damaged or defective as we are unable to resell the product. We will not accept returns
if you purchased items without understanding the product details or if you do not understand how to use it. If you have any questions regarding our product, please contact us before
making a purchase.
Please note that we do not accept returns for special order items (made to order items).
If you send items back by cash on delivery without first contacting us, we may refuse to accept the delivery. Please make sure to contact us prior to
sending any damaged or defective items back.
In addition, we cannot guarantee any returns after one week of receiving your product(s). Please be sure to contact us in a timely manner, within one
week after you received your item.
The following items are considered non-returnable:
Special order items or made to order items
When the item looks to have been used, or evidence of use
If the buyer did not contact within a week of their product arrival
Return Shipping Fee
The seller will pay the return shipping cost if the product was delivered damaged or defective and can be verified.
We cannot accept order cancellations after we received your payment from PayPal. Once we have received the payment from PayPal, there will be no refunds
provided. We will send an email titled "Received your payment" after confirming your payment through PayPal.
The same policy applies if you wish to add or reduce the items within your order.
If a customer were to deny the acceptance of the order when shipped, no refund will be given. We also reserve the right to refuse any customers who has
denied acceptance of an order from making any future purchases.